Community Director: Elevate Resident Experience

Bedrockmanagement; Memphis (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Bedrock Property Management seeks a proactive Community Director to lead day-to-day operations, direct onsite staff, manage vendor relations, and drive leasing and financial performance at the community. You will ensure resident satisfaction while maintaining strong compliance and reporting practices.

The role emphasizes leadership, communication, and a commitment to service excellence in a property management context.

Qualifications

• 2+ years of multi-family property management experience.
• Previous Community Manager / Property Manager experience preferred.
• Strong communication and organizational skills.
• Ability to meet occupancy and revenue goals.
• Leadership experience managing onsite staff.

Responsibilities

• Provide exemplary customer service to residents and proactively resolve issues.
• Steward financial management by creating, reviewing, and submitting daily/weekly reports.
• Ensure compliance with federal fair housing standards and all applicable laws.
• Mentor and develop onsite staff, modeling company policies and values.
• Communicate company policies and announcements clearly to residents, vendors, and owners.
• Oversee property maintenance and vendor relations; ensure timely work orders.

Skills

Communication

Organization

Customer service

Revenue & occupancy focus

Staff management

Vendor relations

Representative to residents

Attention to detail

Active listening

Goal setting & accountability

Job description

Bedrock Property Management seeks a proactive Community Director to lead day-to-day operations, direct onsite staff, manage vendor relations, and drive leasing and financial performance at the community. You will ensure resident satisfaction while maintaining strong compliance and reporting practices.

The role emphasizes leadership, communication, and a commitment to service excellence in a property management context.