Community Concierge - Resident Experience & Front Desk

Vitality Living; Hudson (FL); Presencial; USD 19.000 - 25.000; Tempo integral

Resumo da vaga

Vitality Living in Hudson, FL seeks a friendly Concierge/Receptionist to deliver exceptional customer service to residents, families and visitors at the front desk. You will greet guests, answer calls, process payments, and support administrative tasks for the community team.

This role requires strong communication skills, basic computer literacy, and a professional, patient demeanor. High school diploma or GED and ability to work independently are preferred.

Qualificações

• Excellent customer service and communication skills.
• Ability to greet visitors and assist residents professionally.
• Proficiency in English (written and spoken).
• Basic math for payments and record-keeping.
• Strong organizational abilities and multitasking.

Responsabilidades

• Maintain reception desk during shift and respond to inquiries.
• Greet visitors and assist residents and families.
• Answer and direct telephone calls; relay messages.
• Process payments for community purchases.
• Organize incoming mail and distribute to appropriate staff.
• Assist in inquiries in absence of Marketing staff; obtain caller details.
• Monitor resident call system and ensure staff response; monitor exit alarm.
• Perform simple maintenance of office equipment; handle routine tasks.

Conhecimentos

Customer service

Communication

English proficiency

Multitasking

Organizational skills

Formação

High school diploma or GED

Ferramentas

Microsoft Office

Basic computer skills

Descrição da vaga

Vitality Living in Hudson, FL seeks a friendly Concierge/Receptionist to deliver exceptional customer service to residents, families and visitors at the front desk. You will greet guests, answer calls, process payments, and support administrative tasks for the community team.

This role requires strong communication skills, basic computer literacy, and a professional, patient demeanor. High school diploma or GED and ability to work independently are preferred.