Community Concierge & Guest Experience Lead

River Oaks & Park Forest Opco Llc; Calumet City (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Advancement opportunities

Healthcare benefits

401(k) match

Paid Time Off

EAP & wellness programs

Referral program

Job summary

River Oaks & Park Forest Opco Llc in Illinois is seeking a friendly administrative assistant to greet Community visitors, manage calls, and handle basic clerical tasks that keep the office running smoothly.

You will use Word, Excel, and Outlook daily, communicate clearly, and demonstrate compassion and dignity in every interaction with residents and teams. This role supports a welcoming, efficient environment.

Qualifications

• High School graduate or GED equivalent.
• Experience with Microsoft Office, including Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Must demonstrate the ability to serve with love, compassion, and dignity.

Responsibilities

• Greet and engage with Community visitors, ensuring a warm first impression and experience.
• Manage incoming calls, provide assistance, and direct inquiries professionally to the appropriate resident or team.
• Perform administrative tasks such as sorting mail and maintaining sign-in documentation.
• Other tasks as assigned by supervisor.

Skills

Microsoft Office

Communication skills

Verbal communication

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

River Oaks & Park Forest Opco Llc in Illinois is seeking a friendly administrative assistant to greet Community visitors, manage calls, and handle basic clerical tasks that keep the office running smoothly.

You will use Word, Excel, and Outlook daily, communicate clearly, and demonstrate compassion and dignity in every interaction with residents and teams. This role supports a welcoming, efficient environment.