Community Concierge & Front Desk Specialist

HarborChase; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

HarborChase is seeking a Community Concierge in the United States for our New York area locations. The role focuses on creating a welcoming environment for residents, families and visitors while handling administrative tasks with hospitality and professionalism.

You will manage calls, messages, and visitor logs, assist with resident information in Yardi, and coordinate services and transportation as needed. This position requires strong communication and basic computer skills.

Qualifications

• Must have a high school education.
• Excellent customer service skills required.
• Ability to communicate effectively with residents, visitors and staff.
• Proficient in basic computer usage and data entry.

Responsibilities

• Answer incoming calls in a warm, professional manner.
• Relay messages promptly to intended recipients.
• Maintain current visitor log.
• Greet visitors, residents and families warmly.
• Keep reception areas clean, hospitable, and inviting.
• Input resident information into Yardi and upload photos.
• Update face sheets and distribute to locations.
• Input data related to resident assessments into Yardi as directed.
• Coordinate appointments for transportation, grooming, or other services.
• Collect and distribute residents' mail; handle packages.

Skills

Communication

Customer Service

Hospitality

Computer Skills

Microsoft Office

Education

High School Diploma

Tools

Yardi System

Direct Supply TELS

Job description

HarborChase is seeking a Community Concierge in the United States for our New York area locations. The role focuses on creating a welcoming environment for residents, families and visitors while handling administrative tasks with hospitality and professionalism.

You will manage calls, messages, and visitor logs, assist with resident information in Yardi, and coordinate services and transportation as needed. This position requires strong communication and basic computer skills.