Community Concierge: Front Desk & Resident Experience (PT)

Associa; Arlington (VA); On-site; USD 23,000 - 26,000; Part time

Job summary

Associa is seeking a part-time Concierge for Shirlington Village Condominiums in Arlington, Virginia. The role focuses on guiding residents and guests, handling inquiries, and coordinating packages and communications related to the community.

Ideal candidates bring 1+ year of customer service experience, a friendly demeanor, and a proactive work style. Flexibility with shifts and responsibilities is valued to ensure smooth front-desk operations.

Qualifications

• 1+ years of customer service experience required.
• Friendly, outgoing, customer-service driven and team oriented.
• Proactive, anticipates next steps and takes ownership.

Responsibilities

• Manage the front desk area.
• Meet and greet homeowners, residents, guests, vendors, and contractors.
• Research and respond to inquiries.
• Receive, store, and distribute packages from carriers.
• Send communications to homeowners about events, maintenance, and HOA rules.
• Monitor move-in/move-out procedures and reservations for loading dock/elevators.
• Perform other duties as assigned.

Skills

Customer service

Hospitality experience

Flexible schedule

Proactive

Conflict resolution

Job description

Associa is seeking a part-time Concierge for Shirlington Village Condominiums in Arlington, Virginia. The role focuses on guiding residents and guests, handling inquiries, and coordinating packages and communications related to the community.

Ideal candidates bring 1+ year of customer service experience, a friendly demeanor, and a proactive work style. Flexibility with shifts and responsibilities is valued to ensure smooth front-desk operations.