Concierge (Part time)

Associa; Arlington (VA); On-site; USD 23,000 - 26,000; Part time

Job summary

Associa is seeking a part-time Concierge for Shirlington Village Condominiums in Arlington, Virginia. The role focuses on guiding residents and guests, handling inquiries, and coordinating packages and communications related to the community.

Ideal candidates bring 1+ year of customer service experience, a friendly demeanor, and a proactive work style. Flexibility with shifts and responsibilities is valued to ensure smooth front-desk operations.

Qualifications

• 1+ years of customer service experience required.
• Friendly, outgoing, customer-service driven and team oriented.
• Proactive, anticipates next steps and takes ownership.

Responsibilities

• Manage the front desk area.
• Meet and greet homeowners, residents, guests, vendors, and contractors.
• Research and respond to inquiries.
• Receive, store, and distribute packages from carriers.
• Send communications to homeowners about events, maintenance, and HOA rules.
• Monitor move-in/move-out procedures and reservations for loading dock/elevators.
• Perform other duties as assigned.

Skills

Customer service

Hospitality experience

Flexible schedule

Proactive

Conflict resolution

Job description

Part time Concierge opening at Shirlington Village Condominiums in Arlington, VA.

Work Hours:

23 - 26.5 hours per week
Every other weekend: 9 AM - 6 PM
2-3 nights per week: 4:30 PM - 8 PM

Daily responsibilities:

• Manage the front desk area.
• Meet and greet homeowners, residents, guests, vendors, and contractors.
• Research and respond to inquires.
• Receive, store, and distribute packages from Amazon, UPS, USPS, FedEx, etc.
• Send out communications to homeowners regarding community events, maintenance, and HOA rules and regulations.
• Monitor move-in and move out procedures and reservations for the loading dock and elevators.
• Other duties as assigned.

Hourly pay rate: $17-$19.

Requirements

• 1+ years of customer service experience from the hospitality, hotel, retail, leasing, or multifamily industries.
• Friendly, outgoing, customer service driven, and team oriented.
• Flexible with schedule and job duties.
• Proactive, anticipates next steps, takes ownership and initiative.
• Problem solver, with conflict resolution techniques.

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Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .

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