Community Concierge & Center Operations Lead

IWG plc; Winter Park (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

11 company holidays

401K with company match

Health care for full-time team members

Quarterly bonus plan

Career development

Bright work environment

Job summary

IWG plc is seeking a proactive Community Associate for our Winter Park center. You will work closely with customers to create and maintain a welcoming community, handle admin tasks, and support center operations so clients can focus on their business.

Day-to-day, you arrive early to prep, assist visitors, help with Wi‑Fi codes, packages, meeting room setup, invoicing, and ticketing in our service portal. A supportive team and real career growth await.

Qualifications

• 1+ years of customer service experience.
• Ability to manage multiple tasks while delivering excellent service.
• Legally eligible to work in the United States and 18+ years old.

Responsibilities

• Greet and assist center customers with inquiries and needs.
• Maintain and organize center services, invoicing, and ticketing.
• Assist with events, room setup, and general operations throughout the day.
• Coordinate with Center Manager on issues and follow-up tasks.

Skills

Customer service

Communication

Multitasking

Tools

MS Office

Job description

IWG plc is seeking a proactive Community Associate for our Winter Park center. You will work closely with customers to create and maintain a welcoming community, handle admin tasks, and support center operations so clients can focus on their business.

Day-to-day, you arrive early to prep, assist visitors, help with Wi‑Fi codes, packages, meeting room setup, invoicing, and ticketing in our service portal. A supportive team and real career growth await.