Community Care Navigator I – In-Home Eligibility

FALL CREEK FARM & NURSERY; Corpus Christi (TX); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement

Job summary

FALL CREEK FARM & NURSERY is seeking a Community Care Worker I to determine eligibility for Community Care Services in Corpus Christi. The role involves home visits, interviewing individuals, documenting data, and coordinating service plans to connect Texans with in-home care and related services.

Eligibility staff provide customer service across in-person and digital channels, maintain confidentiality, and ensure accurate records while working in a fast-paced public-sector environment.

Qualifications

• High School Diploma or equivalent required.
• Strong interview and communication skills.
• Ability to travel up to 80% for training and support.

Responsibilities

• Interviews applicants and assesses need for services; provides information and referrals.
• Reviews eligibility and functional needs for CCSE programs.
• Obtains, verifies, and calculates income/resources for financial eligibility.
• Maintains case records and inputs data into automated systems.
• Monitors services to ensure needs are met; communicates with individuals and families.
• Develops, coordinates, and reviews service plans with stakeholders.
• Prepares basic narratives or statistical reports.

Skills

Interviewing skills

Customer service

Effective communication

Time management

Office software

Knowledge of resources

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

FALL CREEK FARM & NURSERY is seeking a Community Care Worker I to determine eligibility for Community Care Services in Corpus Christi. The role involves home visits, interviewing individuals, documenting data, and coordinating service plans to connect Texans with in-home care and related services.

Eligibility staff provide customer service across in-person and digital channels, maintain confidentiality, and ensure accurate records while working in a fast-paced public-sector environment.