Community Care Worker I — In-Home Eligibility & Services

Texas Health and Human Services; Sweetwater (TX); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement opportunities

Job summary

Texas Health and Human Services Commission (HHSC) is seeking a Community Care Worker I to determine eligibility for Community Care Services (CCSE) through home visits and interviews. The role involves verifying data, explaining program benefits, and authorizing services to meet client needs.

The position requires strong communication, organizational, and multitasking abilities, and may require up to 65% travel. A high school diploma or equivalent and a valid driver's license are required.

Qualifications

• Knowledge of interviewing techniques to obtain personal information, to make inquiries, and to resolve conflicting statements.
• Knowledge of resources that serve individuals who are older or have a disability.
• Ability to effectively communicate orally and in writing.
• Ability to set priorities, establish timeframes, and meet deadlines.
• Ability to establish and maintain effective relationships with individuals receiving services, co-workers, contract agency staff, and staff from other federal or state agencies.
• Ability to operate computer and general office equipment.
• Current valid Drivers’ License.
• Willingness to travel at least 65% of the time.
• Experience using email and other automated applications, such as Microsoft Office products.
• High school diploma or equivalent required.

Responsibilities

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Interviews applicants, individuals receiving services, and resource persons and conducts home/site visits to assess the need for services and provides information and referral to other resources. 15%
• Conducts reviews to determine eligibility and functional needs. 20%
• Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs. 10%
• Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service. 20%
• Monitors through contacting individuals receiving services to determine if services are meeting the individual’s needs. 15%
• Develops/coordinates/reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff and authorizes services appropriately and accurately to meet the individual’s needs. 15%
• Prepares basic level ongoing or special narratives or statistical reports. 5%

Skills

Interviewing techniques

Disability resources

Oral & written communication

Time management

Relationship building

Computer literacy

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Texas Health and Human Services Commission (HHSC) is seeking a Community Care Worker I to determine eligibility for Community Care Services (CCSE) through home visits and interviews. The role involves verifying data, explaining program benefits, and authorizing services to meet client needs.

The position requires strong communication, organizational, and multitasking abilities, and may require up to 65% travel. A high school diploma or equivalent and a valid driver's license are required.