Community Builder & Partnerships Lead

Lululemon Athletica; Dresher (Montgomery County); On-site; USD 29,000 - 36,000; Part time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Job summary

lululemon is hiring a Community Specialist to execute the store's community strategy, build relationships with ambassadors and local partners, and support product seeding and events. You will enhance guest experiences on the floor with a community perspective, while growing the store’s role as a community hub.

The role emphasizes relationship building, events, and integrating omnichannel programs, with a focus on inclusive guest experiences and collaboration with store leadership.

Qualifications

• 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building.
• Education: High school diploma/GED/equivalent, or above.
• Experience building or maintaining relationships with clients, groups, or partners.

Responsibilities

• Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.
• Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
• Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub.
• Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience.
• Attend, support, and/or host local and regional Community events.
• Execute the product seeding strategy through community partners and Ambassadors.
• Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.

Skills

Customer service

Community engagement

Event coordination

Education

High school diploma/GED/equivalent

Job description

lululemon is hiring a Community Specialist to execute the store's community strategy, build relationships with ambassadors and local partners, and support product seeding and events. You will enhance guest experiences on the floor with a community perspective, while growing the store’s role as a community hub.

The role emphasizes relationship building, events, and integrating omnichannel programs, with a focus on inclusive guest experiences and collaboration with store leadership.