Community Banking Teller — Member-Focused Service

Connex Credit Union; Hamden (CT); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, and Vision coverage

Paid time off

401(k) plan with company match

Tuition reimbursement opportunities

Community outreach opportunities

Job summary

Connex Credit Union is seeking a Front Line Member Service Representative to assist members with daily transactions, present Connex products and services, and maintain a welcoming, secure branch environment. You will be the face of the branch, delivering accurate service and resolving issues promptly.

We prize trust, collaboration, and community impact. A high school diploma is required; strong communication and sales skills, plus Microsoft Office proficiency, are essential.

Qualifications

• Experience in delivering customer-focused service and achieving referral goals.
• Ability to communicate clearly and persuasively with members.
• Knowledge of Connex products and services is a plus.

Responsibilities

• Balance personal cash drawer and handle daily transactions with accuracy.
• Suggest Connex products and services to improve members' financial lives.
• Maintain branch security protocols and a professional, welcoming environment.
• Meet referral goals for Connex products and member credit reviews.
• Provide courteous service face-to-face or via Personal Teller Machines.

Skills

Customer service

Communication skills

Sales skills

Team collaboration

Education

High school diploma

Tools

Microsoft Office

Job description

Connex Credit Union is seeking a Front Line Member Service Representative to assist members with daily transactions, present Connex products and services, and maintain a welcoming, secure branch environment. You will be the face of the branch, delivering accurate service and resolving issues promptly.

We prize trust, collaboration, and community impact. A high school diploma is required; strong communication and sales skills, plus Microsoft Office proficiency, are essential.