Frontline Banking Teller & Member Advocate

City & County Credit Union; Maplewood (MN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA/FSA

401(k) and pension plans

Life insurance

Paid time off

Job summary

City & County Credit Union is seeking a responsible bank teller to process transactions accurately and efficiently and serve as the frontline representative for our members. You will educate members on products, help them achieve financial success, and strive to build trust and satisfaction daily.

The role requires 40 hours per week, Monday through Friday with some Saturdays. Benefits include medical, dental, vision, HSAs/FSAs, 401(k) and pension plans, life and supplemental insurance, and paid

Qualifications

• High School diploma required; associate or bachelor’s degree preferred.
• One year teller experience in banking or two years cashier experience.
• Excellent communication and time management with high attention to detail.
• Superior customer/service skills.
• Basic PC knowledge and familiarity with electronic equipment.

Responsibilities

• Conduct routine transactions within time limits and guidelines (cash checks, deposits, loan payments, withdrawals).
• Educate members on credit union products and services for their financial needs.
• Go the extra mile to build member loyalty and satisfaction.
• Comply with regulatory requirements.
• Manage risk in every transaction and detect fraudulent activity.
• Research and resolve issues with accounts and services promptly.
• Assist in branch and drawer audits.
• Make sales and in-branch financial expert referrals.
• Follow Bank Secrecy Act (BSA) policies and procedures.
• Other responsibilities as assigned.

Skills

Communication skills

Time management

Attention to detail

Customer service

Basic PC skills

Education

High School diploma

Associates or Bachelor's degree preferred

Job description

City & County Credit Union is seeking a responsible bank teller to process transactions accurately and efficiently and serve as the frontline representative for our members. You will educate members on products, help them achieve financial success, and strive to build trust and satisfaction daily.

The role requires 40 hours per week, Monday through Friday with some Saturdays. Benefits include medical, dental, vision, HSAs/FSAs, 401(k) and pension plans, life and supplemental insurance, and paid