Community Banking Branch Lead

1st-Summit-Bank; Llyswen (PA); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

1st-Summit-Bank is seeking a Community Office Supervisor (Assistant branch manager) in Pennsylvania to lead daily branch operations and deliver exceptional customer service. You will coach staff, manage deposits and loans, and drive growth through local networking and community outreach.

The role requires 3-5 years in retail banking, a high school diploma (associate/bachelor preferred), and strong leadership and relationship-building skills. On-site, full-time position with competitive benefits.

Formación

• Excellent verbal, written, and interpersonal communication skills.
• Ability to influence positive outcomes through coaching and collaboration.
• Strong leadership presence with the ability to inspire trust and accountability.
• Demonstrates strategic thinking connected to branch objectives.
• Experience leading teams to achieve sales and service goals.

Responsabilidades

• Lead customer relationship management and business development at the branch.
• Oversee daily branch operations and ensure timely completion of tasks.
• Coach and develop branch staff to improve sales and service performance.
• Represent the bank in community networking and local outreach.
• Monitor performance metrics to drive branch growth and efficiency.
• Assist in managing customer flow and referrals to appropriate banking professionals.

Conocimientos

Customer relationship management

Leadership presence

Communication skills

Coaching and team development

Strategic thinking

Organizational skills

Decision making

Customer experience focus

Community relationship building

Data-driven improvement

Emotional intelligence

Educación

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Herramientas

CRM system

Digital banking tools

Data analytics tools

Descripción del empleo

1st-Summit-Bank is seeking a Community Office Supervisor (Assistant branch manager) in Pennsylvania to lead daily branch operations and deliver exceptional customer service. You will coach staff, manage deposits and loans, and drive growth through local networking and community outreach.

The role requires 3-5 years in retail banking, a high school diploma (associate/bachelor preferred), and strong leadership and relationship-building skills. On-site, full-time position with competitive benefits.