Community Banking Branch Leader

1ST SUMMIT BANK; Altoona (PA); On-site; USD 52,000 - 76,000; Full time

Job summary

1ST SUMMIT BANK in Altoona, PA is seeking a Community Office Supervisor (Assistant branch manager) to lead daily branch operations, deepen customer relationships, and drive growth through deposits, loans, and digital banking.

You will supervise staff, ensure compliance, coach teams, and represent the bank in the community while delivering exceptional service and achieving sales and service goals.

Qualifications

• Retail banking experience required.
• 3-5 years in retail banking.
• Experience leading, coaching, and developing team members.
• Consumer loan experience required.
• Strong customer service and sales focus.

Responsibilities

• Manage customer relationships and drive branch growth.
• Oversee operations, compliance, and risk management.
• Lead, coach, and develop branch staff.
• Represent the bank in community and networking activities.
• Review performance reports to improve results.
• Ensure timely completion of administrative tasks.

Skills

Customer relationship management

Business development

Leadership

Coaching and mentoring

Strategic thinking

Communication skills

Analytical skills

Tech/digital banking tools

Regulatory/compliance awareness

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

CRM software

Microsoft Excel

Job description

1ST SUMMIT BANK in Altoona, PA is seeking a Community Office Supervisor (Assistant branch manager) to lead daily branch operations, deepen customer relationships, and drive growth through deposits, loans, and digital banking.

You will supervise staff, ensure compliance, coach teams, and represent the bank in the community while delivering exceptional service and achieving sales and service goals.