Branch Sales & Service Leader

First National Bank

Tannersville (Monroe County)

On-site

USD 45,000 - 65,000

Full time

3 days ago

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Job summary

First National Bank is seeking an Assistant Branch Manager in a Pennsylvania retail branch. The role focuses on meeting customer needs, managing the branch and sales team, and driving referrals and cross-selling of banking products.

Responsibilities include overseeing daily sales activity, data quality for referrals, coaching staff, and ensuring compliance with bank policies. The position requires strong customer service, communication, and organizational skills, with experience in banking

Qualifications

High School or GED
2 years of related experience
Excellent customer service and communication skills
Strong organizational, analytical and interpersonal skills
Detail-oriented; proficient PC and MS Office

Responsibilities

Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs.
Make recommendations in selling and cross-selling of Bank products and services to meet customer needs.
Incorporate FNB digital products into customer interactions.
Input and maintain data quality for referrals, customers, and applicants using FNB approved branch technology.
Assist with management of daily sales activity through coaching, huddles, and monitoring sales results.
Coordinate and complete operational duties, including scheduling, vault cash, and opening/closing the office.
Perform traditional teller transactions as needed.
Carry out other duties and projects as assigned.
Uphold risk management and compliance per FNB policies.