Community Association Manager

The Select Group, Inc.; Norfolk (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

The Select Group, Inc. seeks a Community Association Manager to oversee the day-to-day operations of assigned associations in Norfolk, VA.

This full-time, on-site role collaborates with boards, residents, and vendors to maintain well-run communities and ensure compliance with governing documents. You will manage budgets, review financial reports, coordinate maintenance and contracts, conduct property inspections, and attend board meetings with prepared agendas and minutes, while ensuring timely

Qualifications

• Experience in HOA/condominium or property management.
• Strong organizational and administrative abilities including scheduling and record-keeping.
• Financial management skills including budgeting, reading statements and tracking expenses.
• Excellent communication and interpersonal skills with boards, homeowners, residents, and vendors.
• Problem-solving and conflict-resolution capabilities with sound judgment and professionalism.

Responsibilities

• Oversee day-to-day operations of assigned associations.
• Coordinate maintenance, vendors and contracts to service common areas.
• Prepare and monitor association budgets; review financial reports.
• Attend board meetings; prepare agendas and minutes.
• Respond to homeowner inquiries and maintain timely communications.
• Conduct property inspections and follow up on issues; collaborate with staff and partners.

Skills

Community management

Vendor coordination

Budgeting

Financial reporting

Communication

Documentation

Office software

On-site availability

Education

High school diploma

Associate or Bachelor's degree in business or real estate

Tools

Property management software

Job description

Company Description

The Select Group, Inc. is a professional community association management company serving residential and mixed-use communities. Based in Norfolk, VA, the organization partners with homeowner and condominium associations to provide operational support, financial oversight, and guidance to boards of directors. The company focuses on delivering responsive service, clear communication, and sound management practices that help communities thrive. Team members work closely with property owners, residents, and vendors to maintain well-run, attractive, and financially stable communities.

Role Description

The Community Association Manager is a full-time, on-site role based in Norfolk, VA. This position manages the day-to‑day operations of assigned associations, including overseeing maintenance and common‑area services, coordinating vendors and contracts, and monitoring compliance with governing documents. The manager prepares and tracks association budgets, reviews financial reports, and supports the board with planning, policies, and decision‑making. Daily responsibilities include responding to homeowner inquiries, attending board and community meetings, preparing meeting agendas and minutes, and ensuring timely communication of notices and updates. The role also involves conducting property inspections, identifying and following up on issues, and working collaboratively with internal staff and external partners to resolve problems efficiently.

Qualifications

• Demonstrated skills in community or property management, including coordination of maintenance, vendors, and contracts.
• Strong organizational and administrative abilities, such as scheduling, documentation, and record‑keeping.
• Financial management skills, including budgeting, reading financial statements, and tracking expenses.
• Excellent communication and interpersonal skills for working with boards, homeowners, residents, and vendors.
• Problem‑solving and conflict‑resolution capabilities, with sound judgment and professionalism.
• Proficiency with office software (e.g., email, word processing, spreadsheets, property management systems).
• Ability to work on‑site, conduct regular property inspections, and attend evening or occasional weekend meetings as needed.
• Prior experience in HOA/condominium or property management is preferred; relevant certifications (e.g., CMCA, AMS) is a plus.
• High school diploma required; associate or bachelor’s degree in business, real estate, or a related field is beneficial.