COMMUNITY ASSOCIATION MANAGER

Ponderosa Management LLC; Murrells Inlet (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Ponderosa Management LLC is seeking an experienced Community Association Manager to oversee a diverse portfolio of residential communities in Murrells Inlet, South Carolina. The successful candidate will manage daily operations, ensuring compliance with governing documents while providing support to Board members and homeowners.

This role requires strong leadership and communication skills, as well as experience in community association management. The position offers a competitive salary, health benefits, and opportunities for advancement.

Qualifications

• 3+ years of community association management experience required.
• Proficiency in Microsoft Office Suite is essential.
• Confidence in leading discussions and presentations.

Responsibilities

• Manage multiple communities to ensure smooth operations.
• Advise Boards on effective actions for association.
• Coordinate vendor services and budgets.
• Conduct site inspections and ensure compliance.
• Maintain communication with all stakeholders.

Skills

Leadership abilities and public speaking

Strong written and verbal communication

Time management

Conflict resolution and problem-solving

Organizational skills

Customer service orientation

Team collaboration

Education

High school diploma or equivalent

Bachelor’s degree or equivalent experience

Community association management experience

CMCA, AMS & PCAM designations

Tools

Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)

Enumerate Central & Engage software

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

Position Overview

We are seeking an experienced Community Association Manager to oversee a diverse portfolio of residential communities, including single-family homes, townhomes, condominiums, and high-rise properties. This role requires a proactive, organized professional who can effectively support Board members, manage daily operations, and maintain strong relationships with homeowners and vendors.

Key Responsibilities

Manage a portfolio of communities, ensuring smooth daily operations and compliance with governing documents and regulations.

Advise and support Board Members by recommending effective courses of action to conduct association business.

Deliver management services in accordance with contractual agreements.

Assist Boards and homeowners in resolving issues in a professional and timely manner.

Financial Operations

• Reviewing and approving invoices
• Monitoring reserve study updates
• Reviewing monthly financial statements for accuracy prior to Board distribution
• Prepare draft annual budgets in collaboration with Boards.

Conduct regular site inspections and ensure compliance with community standards.

Obtain and review vendor proposals; coordinate contracted services.

Attend and facilitate association meetings, including Board, annual, and turnover meetings.

Prepare and distribute Board packets, agendas, and meeting calendars.

Maintain consistent communication with Board members, homeowners, and vendors via phone, email, and in person.

Stay current on governing documents, state statutes, and local ordinances applicable to assigned communities.

Foster strong client relationships to support long-term satisfaction and retention.

Qualifications & Skills

• Demonstrated leadership abilities with confidence in public speaking (small and large groups)
• Strong written and verbal communication skills
• Excellent time management with the ability to meet deadlines and address urgent issues
• Proven conflict resolution and problem-solving skills
• Highly organized with exceptional attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Customer service-oriented with a professional demeanor
• Collaborative team player with adaptability to shifting priorities

Physical Requirements

This position may require physical activity, including sitting, standing, bending, kneeling, lifting, carrying, climbing stairs, and moving items up to 25 lbs.

Education, Experience & Licensing

• High school diploma or equivalent required
• Bachelor’s degree or equivalent experience preferred
• Minimum of three (3) years of community association management experience
• CMCA AMS & PCAM designations are a plus
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
• Experience with Enumerate Central & Engage management software preferred

Compensation

Starting compensation is commensurate with experience and professional designations. Candidates holding advanced industry certifications will be eligible for higher starting compensation, with the PCAM (Professional Community Association Manager) designation qualifying for the highest starting salary range.