Community Association Director - Growth & Engagement

Horizon Hospitality Associates, Inc; Chattanooga (TN); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional development

Work-life balance

Job summary

Horizon Hospitality Associates, Inc. seeks a Community Association Director to lead the HOA operations for a master-planned Chattanooga-area community. You will guide governance, covenant compliance, budgeting, and resident engagement to shape the resident experience and growth.

The role requires strong leadership, superb communication, and a passion for community building, with collaboration across internal teams and external consultants to deliver exceptional service and amenities.

Qualifications

• Bachelor’s degree preferred in business, hospitality, public administration, or related field.
• Minimum 5 years of leadership experience in HOA management or related field.
• Strong interpersonal and communication skills with diverse resident base.
• Experience budgeting, contracts, and operations management.
• Knowledge of HOA governance, covenants, and compliance requirements.

Responsibilities

• Provide leadership and oversight to the HOA Advisory Committee, organizing quarterly meetings, sharing updates, and guiding resident collaboration.
• Recruit, onboard, and support volunteer committee members to ensure continuity and effective governance.
• Manage day-to-day HOA operations, ensuring compliance with architectural standards and covenants.
• Serve as the primary point of contact for residents, addressing inquiries with professionalism.
• Foster transparent communication and trust with residents.
• Partner with internal and external teams to deliver landscaping, maintenance, and community services.
• Oversee budget planning and financial performance of the association.
• Work with accounting to ensure accurate reporting and fiscal management.
• Manage contracts with vendors and service providers to maintain high standards.

Skills

Leadership

Communication

Budget management

Governance

Education

Bachelor's degree in business, hospitality, public administration, or related field

Job description

Horizon Hospitality Associates, Inc. seeks a Community Association Director to lead the HOA operations for a master-planned Chattanooga-area community. You will guide governance, covenant compliance, budgeting, and resident engagement to shape the resident experience and growth.

The role requires strong leadership, superb communication, and a passion for community building, with collaboration across internal teams and external consultants to deliver exceptional service and amenities.