Community Experience Manager — Remote, Flexible Hours

HOA Talent; Chicago (IL); Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Industry-leading healthcare: Medical,?

401(k) retirement savings plan

Work from home and flexible schedule

Generous PTO package

Résumé du poste

HOA Talent in Chicago, IL seeks a Community Manager to oversee daily operations of a residential community, serving as a liaison between the Board, residents, staff, and vendors to ensure a well-maintained, financially sound, and compliant environment.

The role focuses on board support, budget planning, covenant enforcement, vendor oversight, and staff supervision, with a strong emphasis on resident service and professional teamwork.

Qualifications

• 2+ years of experience in community association or property management (onsite preferred).
• CMCA, AMS, or PCAM certification (preferred but not always required).
• Strong knowledge of governance, property maintenance, and vendor management.
• Proficiency in Microsoft Office Suite and community management software.
• Excellent written and verbal communication skills.
• Strong leadership, organizational, and time management abilities.
• Ability to handle conflict resolution with professionalism.

Responsabilités

• Serve as the primary contact for residents, board members, committees, and vendors.
• Support the Board of Directors by preparing meeting agendas, packets, notices, and minutes.
• Attend and facilitate Board, Annual, and Special Meetings as required.
• Ensure compliance with governing documents, policies, and applicable laws/regulations.
• Draft and review RFPs, secure proposals, and make recommendations to the Board.
• Prepare and present annual budgets and reserve studies.
• Review expenditures, process invoices, reconcile accounts, and maintain records.
• Provide monthly financial and management reports to the Board.
• Conduct property inspections, issue violation notices, and follow up on compliance.
• Oversee vendors, contractors, and service providers; coordinate preventive maintenance and capital projects.
• Ensure safety protocols and security measures are upheld.

Connaissances

Customer service

Leadership

Communication

Time management

Vendor management

Formation

CMCA certification

AMS certification

PCAM certification

Outils

Microsoft Office Suite

Community management software

Description du poste

HOA Talent in Chicago, IL seeks a Community Manager to oversee daily operations of a residential community, serving as a liaison between the Board, residents, staff, and vendors to ensure a well-maintained, financially sound, and compliant environment.

The role focuses on board support, budget planning, covenant enforcement, vendor oversight, and staff supervision, with a strong emphasis on resident service and professional teamwork.