Community Assistant - The Marshall (Student Living)

Greystar Worldwide, LLC; Minneapolis (MN); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading real estate company seeks a Leasing Support professional to assist in achieving occupancy and retention goals. Responsibilities include administrative tasks, customer service, and sales support to enhance resident satisfaction and community awareness.

Benefits

401(k) with Company Match

Employee Assistance Program

Paid sick time

Qualifications

• Experience in customer service and administrative tasks.
• Ability to assist with sales and leasing activities.

Responsibilities

• Perform administrative tasks for the leasing office.
• Assist with sales and leasing activities to achieve revenue goals.
• Respond to resident concerns and questions.

Skills

Customer Service

Sales

Administrative Tasks

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Work with and support the team of leasing professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.

JOB DESCRIPTION

• Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
• Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
• Assists with move-in and move-out processes for residents.
• Answers incoming calls and sets appointments for prospects to tour the property.
• Performs on-campus marketing outreach to generate community awareness and qualified traffic.
• Assists with coordinating resident functions, including parties, birthday cards, welcome parties, unit visits, and other programs to achieve resident satisfaction goals.
• Schedules and conducts resident visits each semester as part of the Student Living customer service program, and distributes notices such as flyers, newsletters, resident surveys, and late notices.
• Acts as an after-hours liaison between residents and property management.
• Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Additional Compensation

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills, and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in quarterly or annual bonus programs based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits Offered for Part-time Team Members*:

• 401(k) with Company Match (eligibility required)

• Employee Assistance Program

• Paid sick time

*For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.