Community Assistant - The Marshall (Student Living)

Greystar; Minneapolis (MN); On-site; USD 35,000 - 55,000; Part time

Job summary

An established industry player seeks a dedicated Leasing Assistant to support a team of leasing professionals in achieving occupancy and retention goals. This role involves performing essential administrative tasks, assisting with sales and leasing activities, and coordinating resident events to enhance community satisfaction. Join a dynamic environment where your contributions will directly impact the success of the community. If you are passionate about customer service and enjoy engaging with residents, this opportunity is perfect for you.

Benefits

401(k) with company match

Employee Assistance Program

Paid sick time

Qualifications

• Strong customer service skills to address resident concerns.
• Ability to perform administrative tasks efficiently.

Responsibilities

• Perform administrative tasks for the leasing office.
• Assist with sales and leasing activities to meet targets.
• Coordinate resident events to enhance satisfaction.

Skills

Customer Service

Sales

Administrative Skills

Marketing

Education

High School Diploma

Bachelor's Degree

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate across 250 markets worldwide. The company has offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than 1,000,000 units/beds globally. It also has a robust institutional investment management platform with over $78 billion of assets under management, including more than $36 billion in development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in rental residential real estate. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This role involves working with and supporting a team of leasing professionals to achieve occupancy and retention goals. Responsibilities include performing administrative tasks related to leasing, marketing, and customer service at the community.

JOB RESPONSIBILITIES

1. Perform administrative tasks for the leasing office, including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and collateral materials.
2. Assist with sales and leasing activities to meet revenue and occupancy targets by greeting prospects, conducting property tours, and showing apartments.
3. Help prepare lease paperwork and organize resident lease files.
4. Support the move-in and move-out processes for residents.
5. Answer incoming calls and schedule appointments for property tours.
6. Conduct on-campus marketing outreach to increase community awareness and generate qualified traffic.
7. Coordinate resident events such as parties, birthday cards, welcome parties, and unit visits to enhance resident satisfaction.
8. Schedule and conduct resident visits each semester as part of the Student Living customer service program, distributing notices like flyers, newsletters, surveys, and late notices.
9. Serve as an after-hours liaison between residents and property management.
10. Respond promptly and courteously to resident concerns, taking action to resolve issues and relay requests to the appropriate personnel.

Additional Compensation

Factors influencing employee pay include business needs, experience, skills, and location.

• Corporate Positions: May include participation in quarterly or annual bonus programs based on individual and company performance.
• Onsite Property Positions: May be eligible for weekly, monthly, and/or quarterly bonus programs.

Benefits for Part-time Team Members*:

• 401(k) with company match (eligibility required)
• Employee Assistance Program
• Paid sick time

*Benefits may vary for Union and Prevailing Wage roles due to Collective Bargaining Agreements or local regulations.

Greystar considers qualified applicants with arrest and conviction records for employment.