Community Architect: Events, Ambassadors & Guest Experience

lululemon; Sarasota (FL); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Employee discount

Training and development

Job summary

lululemon is seeking a Community Specialist to execute the store’s community strategy, build relationships with ambassadors and local partners, and support product seeding and studio collaborations. You will engage guests on the floor, bringing a community perspective to every interaction while contributing to a vibrant store culture in Sarasota.

The role emphasizes inclusivity, customer engagement, and events, with a schedule that varies by store needs.

Qualifications

• 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building.

Responsibilities

• Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.
• Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon studio partner studios) to increase new guest acquisition and guest retention.
• Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub.
• Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end‑to‑end guest experience.
• Attend, support, and/or host local and regional Community events.
• Execute the product seeding strategy through community partners and Ambassadors.
• Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.

Skills

Customer service

Engagement

Grassroots marketing

Brand engagement

Community building

Education

High school diploma / GED

Job description

lululemon is seeking a Community Specialist to execute the store’s community strategy, build relationships with ambassadors and local partners, and support product seeding and studio collaborations. You will engage guests on the floor, bringing a community perspective to every interaction while contributing to a vibrant store culture in Sarasota.

The role emphasizes inclusivity, customer engagement, and events, with a schedule that varies by store needs.