Communications Specialist

OSF HealthCare; Danville (IL); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Limited benefits

Job summary

OSF HealthCare in Danville, IL is seeking a Communications Specialist to provide telephone assistance to team members, patients, physicians and the public, serving as the keeper of physician call schedules and lists used to contact personnel. The role responds quickly to emergent calls and follows established paging protocols.

This PRN position requires evening hours (1:30 PM - 10:00 PM), every other weekend and every other holiday, with limited benefits and no guaranteed hours.

Qualifications

• High School/GED required.
• At least 1 year of customer service experience.
• Strong interpersonal and communication skills.

Responsibilities

• Provide telephone assistance to team members, patients, physicians and the public.
• Maintain physician call schedules and contact lists.
• Respond to emergent calls quickly and follow paging protocol.

Skills

Interpersonal skills

Communication skills

Customer service

Microsoft Office

Education

High School Diploma or GED

Job description

Total Rewards

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $17.00 - $18.89/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

Overview

This job is located in Danville,IL

PRN, Must work every other weekend and every other holiday, Evening Shift (1:30 PM - 10:00 PM)

AS NEEDED- Limited benefits

POSITION SUMMARY: The Communication Specialist will provide telephone assistance to team members, patients, physicians and the general public in a timely and professional manner. They will be the keeper of the physician call schedules, out of hospital personnel lists, administrative call lists, and all miscellaneous lists used to contact people or services needed by Hospital personnel. This position will also respond to all emergent calls quickly and efficiently, following outlined protocol to page.

Qualifications

REQUIRED QUALIFICATIONS: Education: High School/GED Experience: 1 year of customer service experience. Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.

PREFERRED QUALIFICATIONS: Experience: 1 year clerical work experience. Experience in telephone or Switchboard operations. 1 year experience in a healthcare related phone system operation

OSF HealthCare is an Equal Opportunity Employer.