Commercial Service Account Manager - West Virginia

Carrier; West Virginia; Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Commercial Service Account Manager, where you will drive sales of innovative HVAC solutions. This role is perfect for someone who excels in building relationships, providing exceptional customer service, and collaborating with cross-functional teams. You will have the opportunity to pursue service agreements and modernization projects, ensuring customer satisfaction and operational effectiveness. If you're ready to make a significant impact in a dynamic environment, this position offers the chance to grow and succeed while contributing to sustainable solutions for modern living.

Qualifications

• 2+ years of experience in Commercial HVAC sales.
• Ability to travel up to 80% within the territory.

Responsibilities

• Sell HVAC service products and solutions to customers.
• Develop and maintain sales territory and account plans.
• Achieve sales metrics and targets.

Skills

Commercial HVAC sales experience

Sales negotiation skills

Customer service skills

Relationship building

Effective communication

Education

High School Diploma/GED

Tools

CRM software

Microsoft software

Job description

Commercial Service Account Manager - West Virginia

Join us as a Commercial Service Account Manager - West Virginia at Carrier.

Location: CAWVO: Carrier-Home West Virginia Remote Location, WV, 24701, USA

Ideal candidate: Based in West Virginia

Carrier is a leading global provider of healthy, safe, and sustainable building and cold chain solutions. We are committed to making modern life possible through innovative, safer, smarter, and more sustainable services. Join us to make a difference for people and the planet.

As the Commercial Service Account Manager, you will pursue opportunities for service agreements, quick-turn projects, and large modernization projects to ensure our customers operate effectively. This role suits those skilled in building relationships, providing outstanding customer service, and working with cross-functional teams. It requires assessing both immediate and future customer needs.

Job Responsibilities

• Sell Carrier HVAC Service products and solutions (service agreements, repairs, modernizations)
• Create and maintain sales territory and account plans
• Present at customer seminars to develop relationships and opportunities
• Promote Carrier's value proposition in relation to customer objectives
• Manage customer interactions and pipeline using CRM
• Attract new customers and build share with existing ones
• Identify and pursue new service agreement opportunities
• Respond to repair opportunities
• Establish credibility with knowledge of Carrier products
• Develop and sustain customer relationships
• Articulate the value of Carrier solutions to meet customer needs
• Detect customer buying stages and adapt sales strategies
• Communicate effectively and prioritize opportunities
• Respond promptly to customer requirements
• Secure bookings and orders timely
• Achieve sales metrics and targets
• Negotiate service agreement renewals

Required Qualifications

• High School Diploma/GED
• 2+ years of Commercial HVAC sales experience
• Ability to lift/carry 20 lbs, climb ladders/stairs, work on roofs/platforms
• Pass MVR background check
• Willingness to travel up to 80% within territory

Preferred Qualifications

• Comfortable with Microsoft software in technical environments
• Strong sales, negotiation, and goal-oriented skills
• Excellent written, verbal, and presentation skills
• Experience selling directly to end users and service agreements
• Ability to cross-sell and upsell within customer base
• Team-oriented, proactive, and self-motivated

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We provide affirmative action in employment for qualified individuals with disabilities and protected veterans.

Job Applicant's Privacy Notice: Read here