Commercial Service Account Manager - West Virginia

Carrier Refrigeration; West Virginia; Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Commercial Service Account Manager to drive sales of HVAC solutions. This role focuses on building strong customer relationships and pursuing service agreements and modernization projects. Ideal candidates will have a background in commercial HVAC sales and possess excellent negotiation and time management skills. Join a forward-thinking company dedicated to making a positive impact in the HVAC industry and enjoy a dynamic work environment with opportunities for growth.

Qualifications

• 2+ years of experience in commercial HVAC sales required.
• Ability to lift/carry 20 lbs and climb ladders/stairs.

Responsibilities

• Sell Carrier HVAC Service products and solutions.
• Create and maintain sales territory and account plans.
• Build and sustain strong customer relationships.

Skills

Commercial HVAC Sales Experience

Sales Negotiation

Customer Relationship Management

Time Management

Organizational Skills

Education

High School Diploma/GED

Tools

Microsoft Software

Job description

Commercial Service Account Manager - West Virginia

Join to apply for the Commercial Service Account Manager - West Virginia role at Carrier Refrigeration.

Location: CAWVO: Carrier-Home West Virginia Remote Location, Remote City, WV, 24701 USA

Ideal candidate will be located in West Virginia.

Carrier is a leading global provider of healthy, safe, and sustainable building and cold chain solutions, with a diverse workforce and business segments covering HVAC portfolio. We aim to make modern life safer, smarter, and more sustainable. Join us to make a difference.

As the Commercial Service Account Manager, you will pursue opportunities for service agreements, quick turn projects, and large modernization projects to keep our customers operational.

This role is ideal for those skilled in building relationships, delivering outstanding customer service, and working with cross-functional teams. It requires assessing both immediate and future customer needs.

Job Responsibilities

• Sell Carrier HVAC Service products and solutions (service agreements, repairs, modernizations).
• Create and maintain sales territory and account plans.
• Present at customer seminars to develop relationships and opportunities.
• Promote Carrier’s value proposition linking customer objectives to solutions.
• Manage customer interactions and opportunities using CRM.
• Attract new customers and build share value with existing ones.
• Identify and pursue new service agreement opportunities and repair needs.
• Build credibility with knowledge of Carrier products/solutions.
• Develop and sustain strong customer relationships.
• Articulate the value of Carrier’s offerings effectively.
• Adjust selling strategies based on the customer’s buying stage.
• Communicate effectively and prioritize opportunities.
• Respond promptly to customer requirements.
• Secure bookings and orders efficiently.
• Achieve sales metrics and annual targets consistently.
• Negotiate service agreement renewals as needed.

Required Qualifications

• High School Diploma/GED.
• 2+ Years of Commercial HVAC Sales Experience.
• Ability to lift/carry 20 lbs, climb ladders/stairs, and work on roofs/platforms.
• Pass a MVR background check.
• Willingness to travel up to 80% within the territory.

Preferred Qualifications

• Comfort with technical environments and Microsoft software.
• Strong sales, negotiation, time management, and organizational skills.
• Excellent written, verbal, and presentation skills.
• Experience selling directly to end users and service agreements.
• Ability to cross-sell and upsell within customer base.
• Ability to work in a team-oriented, dynamic environment.
• Proactive in selling preventative repair and upgrade packages.
• Self-motivated with the ability to manage multiple projects.

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class. We provide affirmative action in employment for qualified individuals with disabilities and protected veterans.

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