Commercial Sales & Service Lead

AutoZone, Inc.; Jackson (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

401(k) with company match

Stock Purchase Plan

AutoZone discount

Job summary

AutoZone, Inc. is seeking a Commercial Specialist to support the commercial sales and service operations. You will drive WOW!

customer service, increase commercial sales, and ensure smooth order fulfillment and delivery while coordinating logistics and supporting the team. The role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.
• Bilingual communications (Spanish + English) is a plus.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing processes

Safety/compliance

Spanish and English

Valid driver’s license

Job description

AutoZone, Inc. is seeking a Commercial Specialist to support the commercial sales and service operations. You will drive WOW!

customer service, increase commercial sales, and ensure smooth order fulfillment and delivery while coordinating logistics and supporting the team. The role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.