Commercial Sales & Service Lead

AutoZone, Inc.; Hilliard (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits

Career growth opportunities

Employee discounts

Paid time off

401(k) with company match

Job summary

AutoZone, Inc. is seeking a Commercial Specialist to support commercial sales and service operations. The role blends customer service, sales support, and logistics coordination while providing opportunities for growth within the department.

You will assist customers with product selection, manage orders, ensure timely deliveries, and help build strong relationships during account visits. A strong emphasis on safety and compliance is required.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Safety compliance

Driving record

Tools

AutoZone systems

Job description

AutoZone, Inc. is seeking a Commercial Specialist to support commercial sales and service operations. The role blends customer service, sales support, and logistics coordination while providing opportunities for growth within the department.

You will assist customers with product selection, manage orders, ensure timely deliveries, and help build strong relationships during account visits. A strong emphasis on safety and compliance is required.