Commercial Sales & Service Lead

AutoZone, Inc.; Texas; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Company culture

Medical plans

Dental plans

Vision plans

401(k) with match

Stock Purchase Plan

Employee discounts

Wellness program

Job summary

AutoZone, Inc. is seeking a Commercial Specialist to drive WOW customer service, support commercial sales, and coordinate logistics for timely order fulfillment and delivery. You will blend customer service, sales support, and logistics to help grow the department and lead when needed.

The role emphasizes relationship-building with commercial customers, accuracy in billing and inventory, and a proactive approach to safety and compliance across daily activities.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business via outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing processes

Safety compliance

Driver's license

Job description

AutoZone, Inc. is seeking a Commercial Specialist to drive WOW customer service, support commercial sales, and coordinate logistics for timely order fulfillment and delivery. You will blend customer service, sales support, and logistics to help grow the department and lead when needed.

The role emphasizes relationship-building with commercial customers, accuracy in billing and inventory, and a proactive approach to safety and compliance across daily activities.