Commercial Sales & Service Specialist

AutoZone, Inc.; Blakely (Lackawanna County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

Exclusive discounts and perks, incl. a

401(k) with company match and Stock

AutoZoners Living Well Program for AI

Opportunities for career growth

Paid time off

Life, and short- and long-term disab.

Health Savings and Flexible Spending

Job summary

AutoZone is seeking a Commercial Specialist to drive WOW customer service, grow commercial sales, and coordinate order fulfillment and delivery. You’ll assist commercial customers with product selection, manage billing, and ensure on-time delivery while maintaining accurate records.

This role blends customer service, sales support, and logistics coordination with opportunities to lead in the department and advance within the company.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing

Delivery

Safety & compliance

Driver's license

Job description

AutoZone is seeking a Commercial Specialist to drive WOW customer service, grow commercial sales, and coordinate order fulfillment and delivery. You’ll assist commercial customers with product selection, manage billing, and ensure on-time delivery while maintaining accurate records.

This role blends customer service, sales support, and logistics coordination with opportunities to lead in the department and advance within the company.