Commercial Sales & Logistics Lead

AutoZone, Inc.; Medford (MA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

401(k) with company match

Stock Purchase Plan

AutoZoners Living Well Program

Opportunities for career growth

Job summary

AutoZone is seeking a Commercial Specialist to drive WOW! customer service, boost commercial sales, and coordinate order fulfillment and delivery.

The role blends customer service, sales support, and logistics coordination with opportunities for growth within the department. You will assist commercial customers, manage orders, and ensure timely deliveries while maintaining billing accuracy and safety compliance.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Sales support

Logistics coordination

Bilingual English/Spanish

Job description

AutoZone is seeking a Commercial Specialist to drive WOW! customer service, boost commercial sales, and coordinate order fulfillment and delivery.

The role blends customer service, sales support, and logistics coordination with opportunities for growth within the department. You will assist commercial customers, manage orders, and ensure timely deliveries while maintaining billing accuracy and safety compliance.