Commercial Sales & Logistics Lead

AutoZone, Inc.; Kalamazoo (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

Exclusive discounts and perks, incl. a

401(k) with company match and Stock-PU

AutoZoners Living Well Program for e

Opportunities for career growth

Paid time off

Life, and short- and long-term disabil

Health Savings and Flexible Spending

Job summary

AutoZone, Inc. is seeking a Commercial Specialist to drive WOW customer service while supporting commercial sales and service operations. The role blends customer service, order management, and logistics coordination to help the team grow and succeed.

You will assist commercial customers, ensure accurate billing, and promote safe, efficient deliveries. The position offers growth opportunities within AutoZone’s commercial department.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing processes

Safety compliance

Driver's license

Job description

AutoZone, Inc. is seeking a Commercial Specialist to drive WOW customer service while supporting commercial sales and service operations. The role blends customer service, order management, and logistics coordination to help the team grow and succeed.

You will assist commercial customers, ensure accurate billing, and promote safe, efficient deliveries. The position offers growth opportunities within AutoZone’s commercial department.