Commercial Risk Account Manager II

Aon; Norwalk (CT); Hybrid; USD 75,000 - 93,000; Full time

Benefits offered by this job

401(k) plan with employer matching

Employee stock purchase plan

Paid time off & 12 holidays

Health and dental insurance

Commuter benefits

Flexible leaves

Job summary

Aon is seeking an Account Manager II in Norwalk, CT. This hybrid role partners with Account Executives to manage day-to-day service processes, support client-facing initiatives, and own the renewal cycle to ensure a positive client experience.

You will analyze data for stewardship reports, coordinate with ACS and Premium Accounting on billing, and mentor junior staff while maintaining strong client relationships across geographies and solution lines.

Qualifications

• 3+ years of insurance experience required (preferably within Commercial Risk and in an Account Management role).
• Active Property & Casualty Insurance license required
• Ability to maintain effective and positive relationships with clients and colleagues
• Effective organization and time management skills
• Ability to communicate effectively, orally and in writing
• Effective presentation skills
• Ability to handle multiple, non-congruent tasks simultaneously

Responsibilities

• Partner with Account Executives on assigned book of business, manage day-to-day service processes and outputs, support a variety of strategic, client-facing initiatives, and run point on each client's renewal cycle, ensuring a positive and productive client experience.
• Coordinate activities of the client service team and ACS to ensure key processes are performed efficiently and quality of client deliverables.
• Monitor and follow up on invoice generation, fee agreements, receivables, and collections; address and resolve problems.
• Provide guidance and mentoring to a less senior account specialist; delegate work to support staff and ACS where applicable.
• Maintain tools and processes to ensure efficient client service.

Skills

Client relationships

Data analysis

Renewal process

Communication

Presentation

Time management

Mentoring

Education

Property & Casualty Insurance License

Job description

Aon is seeking an Account Manager II in Norwalk, CT. This hybrid role partners with Account Executives to manage day-to-day service processes, support client-facing initiatives, and own the renewal cycle to ensure a positive client experience.

You will analyze data for stewardship reports, coordinate with ACS and Premium Accounting on billing, and mentor junior staff while maintaining strong client relationships across geographies and solution lines.