Hybrid Account Manager II - Commercial Risk & Renewals

Aon plc; Norwalk (CT); Hybrid; USD 75,000 - 93,000; Full time

Benefits offered by this job

401(k) with employer contributions

Employee stock purchase plan

Long-term incentive awards

Medical, dental & vision insurance

Commuter benefits

Job summary

Aon plc in Norwalk, CT is seeking an Account Manager II for a hybrid role based out of the Norwalk office. The position partners with Account Executives to manage day-to-day service processes, support strategic client initiatives, and lead client renewal cycles to ensure a positive experience.

The role requires 3+ years of insurance experience, an active Property & Casualty license, and strong relationship, organization, and presentation skills.

Qualifications

• 3+ years of insurance experience required (preferably within Commercial Risk and in an Account Management role)
• Active Property & Casualty Insurance license required
• Ability to maintain effective and positive relationships with clients and colleagues
• Effective organization and time management skills
• Ability to communicate effectively, orally and in writing
• Effective presentation skills
• Ability to handle multiple, non-congruent tasks simultaneously

Responsibilities

• Partner with Account Executives on assigned book of business, manage day-to-day service processes and outputs
• Support a variety of strategic, client-facing initiatives
• Run point on each client’s renewal cycle, ensuring a positive and productive client experience
• Serve as primary liaison with ACS and coordinate activities to ensure quality deliverables
• Monitor invoice generation, fee agreements, receivables, and collections
• May provide guidance and mentoring to a less senior account specialist

Skills

Client relationships

Info flow management

Client inquiries handling

Renewal process management

Data analysis

Presentation skills

Mentoring

Education

3+ years insurance experience

Active Property & Casualty license

Job description

Aon plc in Norwalk, CT is seeking an Account Manager II for a hybrid role based out of the Norwalk office. The position partners with Account Executives to manage day-to-day service processes, support strategic client initiatives, and lead client renewal cycles to ensure a positive experience.

The role requires 3+ years of insurance experience, an active Property & Casualty license, and strong relationship, organization, and presentation skills.