Commercial Project Coordinator: Scheduling & Customer Success

Protect Environmental; Flanders (NJ); Sur place; USD 32 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health, Dental and Vision Insurance

Short- and Long-Term Disability

Life Insurance

401(k) Plan with Company Match

Paid Time Off

Company Paid Holidays

Résumé du poste

Protect Environmental is seeking a Commercial Project Coordinator to support the execution of commercial projects by coordinating schedules, organizing equipment and materials, preparing project documentation, and communicating with customers and internal teams. The role emphasizes strong organization, proactive planning, and customer care in a fast-paced office setting.

The position involves coordinating travel, equipment rentals, site access, and multi-unit mitigation scheduling, with

Qualifications

• Associate degree preferred.
• At least one year of experience in customer service, scheduling, project coordination, or a related field.
• Experience providing administrative and operational support to management preferred.
• Proficiency in Microsoft Office Suite and Adobe Acrobat.
• Strong written and verbal communication skills.
• Excellent organizational, interpersonal, and customer service skills.
• Ability to manage multiple priorities, coordinate moving parts, and meet deadlines.
• Ability to work primarily in an office environment with extended periods of sitting and computer use.
• Willingness to travel occasionally as needed.

Responsabilités

• Coordinate commercial project activities with Project Managers, customers, and local market operations teams.
• Schedule project-related travel, equipment rentals, site access, and other resources.
• Coordinate access and scheduling for commercial properties with multiple units requiring mitigation services.
• Develop project materials and inventory lists and coordinate fulfillment and shipping with the Inventory Coordinator.
• Support local market operations with construction and service projects as needed.
• Manage incoming customer inquiries and coordinate follow-up.
• Prepare proposals, project documentation, and paperwork.
• Coordinate job scheduling between estimators and customers.
• Review and proofread job contracts prepared by estimators.
• Review subcontractor permits and related documentation.
• Schedule appointments, process orders, and prepare monthly reports.
• Maintain accurate customer records and enter information into the CRM.
• Build and maintain strong customer relationships through responsive communication.

Formation

Associate degree

Outils

Microsoft Office Suite

Adobe Acrobat

Description du poste

Protect Environmental is seeking a Commercial Project Coordinator to support the execution of commercial projects by coordinating schedules, organizing equipment and materials, preparing project documentation, and communicating with customers and internal teams. The role emphasizes strong organization, proactive planning, and customer care in a fast-paced office setting.

The position involves coordinating travel, equipment rentals, site access, and multi-unit mitigation scheduling, with