Commercial Executive Director, Pharma & Life Sciences

Quest Diagnostics; Marlborough (MA); On-site; USD 250,000 - 350,000; Full time

Job summary

Quest Diagnostics Incorporated in Marlborough, MA seeks an Executive Director to lead the Commercial team for the Pharma and Life Sciences channel, shaping vision, strategy, plans, and processes that drive sales, revenue, and market expansion across services and products.

You will manage a broad team and collaborate with operations, medical and regulatory partners to ensure growth while maintaining high standards of quality and compliance.

Qualifications

• At least 15 years of healthcare experience or equivalent education and experience.
• At least 5-8 years leading a large team of commercial executives in the Pharma channel.
• Proven track record selling services to pharmaceutical and diagnostics industry under CAP/CLIA, FDA and global regulatory requirements.
• Experience with contract research, biopharmaceutical and diagnostic product development sales leadership.
• Business planning and project management experience.
• Experience with CRM, statistical and quantitative tools.

Responsibilities

• Lead a commercial team serving the Pharma and Life Sciences channel and drive go-to-market strategy to meet or exceed sales targets.
• Direct a team of sales directors, account managers, and business development managers selling Quest capabilities.
• Manage pipeline with regular updates to leadership.
• Collaborate with cross-functional leaders to develop annual strategic plans for growth and retention.
• Engage with external partners to maintain and form new relationships.
• Foster a customer-focused environment and align with operations, medical, regulatory teams.
• Guide pricing, positioning strategies, and winning proposals.
• Develop relationships with key decision makers to inform service and product development.
• Understand market trends, competitors, and client needs to sell Quest services effectively.
• Address escalated client issues.

Skills

Strategic growth mindset

Sales leadership collaboration

Presentation and communication

Networking skills

Decision-making (agile)

Integrity

CRM fluency

Financial acumen

Industry research tools

Education

Bachelor's Degree

MBA

Tools

CRM tools

Industry research tools

Job description

Quest Diagnostics Incorporated in Marlborough, MA seeks an Executive Director to lead the Commercial team for the Pharma and Life Sciences channel, shaping vision, strategy, plans, and processes that drive sales, revenue, and market expansion across services and products.

You will manage a broad team and collaborate with operations, medical and regulatory partners to ensure growth while maintaining high standards of quality and compliance.