Associate Claims Investigator & Settlements Specialist

Liberty Mutual Insurance; Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

Liberty Mutual Insurance in Las Vegas, NV seeks an Associate Claims Specialist to develop skills in investigating, determining liability and settling mid-sized to large commercial claims. You will participate in structured training and one-on-one mentoring while supporting policyholders with service needs.

The role emphasizes strong interpersonal and analytical abilities, effective negotiation, and clear communication.

Qualifications

• Bachelor's degree or equivalent.
• Strong interpersonal and negotiation abilities.
• Ability to communicate clearly with policyholders and teams.
• Demonstrated success in professional/customer service environments.
• Knowledge of insurance liability concepts and medical terminology helpful but not mandatory.
• Licensing may be required in some states.

Responsibilities

• Investigates new claims by reviewing reports and gathering information from claimants, customers, and witnesses.
• Plans action steps based on case facts, protocols, and resources.
• Manages an inventory of property/casualty and disability claims and negotiates settlements within limits.
• Estimates loss costs using available data and guidelines.
• Determines coverage based on investigation findings and advises policyholders on next steps.
• Uses loss management techniques and updates files with comprehensive reports.

Skills

Interpersonal skills

Analytical skills

Negotiation

Communication

Relationship building

Education

Bachelor's degree or equivalent

Job description

Liberty Mutual Insurance in Las Vegas, NV seeks an Associate Claims Specialist to develop skills in investigating, determining liability and settling mid-sized to large commercial claims. You will participate in structured training and one-on-one mentoring while supporting policyholders with service needs.

The role emphasizes strong interpersonal and analytical abilities, effective negotiation, and clear communication.