Commercial Claims Associate: Career Growth & Training

01460 Continental Casualty Company; Downers Grove (IL); On-site; USD 35,000 - 65,000; Full time

Job summary

CNA seeks an entry-level Commercial Claims Handler to support a specific line of business. After completing a formal training program, you will work under close supervision to learn claim handling, verify coverage, and document files.

You will communicate with insureds and customers, and process disbursements within authority limits. The role emphasizes building knowledge of commercial insurance, staying compliant with regulations, and contributing to a team focused on accuracy and service

Qualifications

• Bachelor's degree preferred.
• Ability to obtain/maintain an Insurance Adjuster License where applicable.
• Strong communication and analytical skills.
• Experience with customer service in a claims environment is a plus.

Responsibilities

• Handle and resolve low complexity commercial claims under supervision.
• Investigate policy coverage and gather information.
• Maintain documentation and process disbursements within authority.
• Communicate regularly with insureds and customers, providing timely updates.

Skills

customer service

communication

analytical thinking

time management

multitasking

Education

Bachelor's degree

GPA 3.0+

Tools

Microsoft Office

Job description

CNA seeks an entry-level Commercial Claims Handler to support a specific line of business. After completing a formal training program, you will work under close supervision to learn claim handling, verify coverage, and document files.

You will communicate with insureds and customers, and process disbursements within authority limits. The role emphasizes building knowledge of commercial insurance, staying compliant with regulations, and contributing to a team focused on accuracy and service