Junior Commercial Claims Specialist

CNA Insurance; Los Angeles (CA); On-site; USD 35,000 - 65,000; Full time

Job summary

CNA Insurance is seeking an entry-level, individual-contributor claims professional after a formal training program. You will handle low complexity commercial claims, verify coverage, gather information, and document files under defined authority.

Regularly communicate with insureds and business partners to provide updates and ensure service quality. As you progress, you will learn to determine liability, establish reserves, and collaborate with internal and external resources to achieve fair

Qualifications

• Bachelor's degree preferred with GPA 3.0+ preferred.
• Strong communication and customer service orientation.
• Ability to obtain an Insurance Adjuster License where applicable.

Responsibilities

• Handle and resolve low complexity commercial claims after training.
• Verify policy coverage, gather information, and document files.
• Communicate with insureds, claimants, and partners to provide updates.
• Assist with reserves and determine liability under supervision.
• Maintain compliance with company guidelines and regulatory requirements.

Skills

Communication skills

Analytical thinking

Time management

Microsoft Office

Team collaboration

Education

Bachelor's degree preferred

GPA 3.0+ preferred

Insurance license (where applicable)

Tools

Business software

Job description

CNA Insurance is seeking an entry-level, individual-contributor claims professional after a formal training program. You will handle low complexity commercial claims, verify coverage, gather information, and document files under defined authority.

Regularly communicate with insureds and business partners to provide updates and ensure service quality. As you progress, you will learn to determine liability, establish reserves, and collaborate with internal and external resources to achieve fair