Commercial Claims Specialist

01460 Continental Casualty Company; New York (NY); On-site; USD 47,000 - 78,000; Full time

Benefits offered by this job

Benefits package

Job summary

CNA is seeking an individual contributor to manage commercial claims with low to moderate complexity in New York. The role involves investigating and resolving claims according to company protocols, maintaining file documentation, and ensuring timely updates to insureds and claimants.

The position requires high school diploma with preferred associate/bachelor’s degree, and an Insurance Adjuster License within 90 days where applicable. Strong communication and analytical skills are essential.

Qualifications

• High school diploma required; associate/bachelor's preferred.
• Must be able to obtain and maintain Insurance Adjuster License within 90 days where applicable.
• Prior claim handling or customer service in insurance industry is preferred.

Responsibilities

• Manage an inventory of low to moderate complexity commercial claims by following company protocols.
• Investigate and resolve claims, gather information, and update files with documentation.
• Verify coverage, establish reserves, and determine liability and compensability through investigations.

Skills

Communication skills

Empathy

Customer service

Time management

Analytical thinking

Organization

Education

High school Diploma

Associate’s Degree

Bachelor’s Degree

Tools

Microsoft Office

CRM software

Job description

CNA is seeking an individual contributor to manage commercial claims with low to moderate complexity in New York. The role involves investigating and resolving claims according to company protocols, maintaining file documentation, and ensuring timely updates to insureds and claimants.

The position requires high school diploma with preferred associate/bachelor’s degree, and an Insurance Adjuster License within 90 days where applicable. Strong communication and analytical skills are essential.