Commerce Platform Senior PM — Growth & Subscriptions (Hybrid)

DocuSign, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 146,000 - 235,000; Full time

Benefits offered by this job

Bonus plan

RSUs (Restricted Stock Units)

Health benefits

Paid time off

Job summary

DocuSign, Inc. is seeking a Product Manager for the commerce platform to identify opportunities, develop the product roadmap, and deliver capabilities that drive customer satisfaction and revenue growth across multiple surfaces in the commerce space.

You will shape the commerce platform, partnering with marketing, customer success, engineering, design, and sales to define requirements and prioritize features, with a focus on how customers try, buy, and manage subscriptions with DocuSign.

Qualifications

• BA/BS in Marketing, Business, Design, or Engineering.
• 8+ years of experience in digital product management.
• 5+ years of experience working with UX, Engineering, and Testing teams.
• Experience driving complex projects across a large, cross-functional organization.

Responsibilities

• Define commerce capabilities that enable customers to self-serve, try, buy, and manage their subscription
• Drive new customer acquisition, expansion, and retention across all commerce channels
• Develop and maintain a product roadmap aligned with OKRS
• Prioritize features based on business impact and available resources
• Collaborate with marketing, customer success, engineering, design, and sales to define product requirements
• Document requirements and use cases for UX and Engineering to drive launches
• Use qualitative and quantitative data to prioritize opportunities across the customer journey
• Monitor KPIs related to revenue, conversion and other metrics

Skills

BA/BS degree

Digital product management

Cross-functional collaboration

UX collaboration

Data-driven decisions

Education

BA/BS in Marketing/Business/Design/Engineering

MBA/MA

Job description

DocuSign, Inc. is seeking a Product Manager for the commerce platform to identify opportunities, develop the product roadmap, and deliver capabilities that drive customer satisfaction and revenue growth across multiple surfaces in the commerce space.

You will shape the commerce platform, partnering with marketing, customer success, engineering, design, and sales to define requirements and prioritize features, with a focus on how customers try, buy, and manage subscriptions with DocuSign.