Columbia Energy Efficiency Operations Associate

ICF Olson; South Carolina; Hybrid; USD 60,000 - 67,000; Full time

Benefits offered by this job

Flexible workplace

Work-life balance

Tuition reimbursement

Professional development

401k matching

Employee Stock Purchase Plan

Job summary

ICF is seeking an Associate Operations Specialist to support energy efficiency programs and projects in the Columbia, South Carolina area. You will help evaluate, implement, and verify utility-sponsored initiatives and share best practices across teams.

Qualifications include a Bachelor’s in a relevant field with 1+ year of experience or an Associate degree with 3+ years. The role involves collaboration with IT, Reporting, Marketing and Customer Care teams.

Qualifications

• Bachelor’s degree in a relevant field with 1+ year of work experience or Associate degree with 3+ years of work experience.

Responsibilities

• Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility-sponsored energy efficiency projects are successfully executed.
• Develop and share best practices across the team and organization.
• Collaborate with IT, Reporting, Marketing, and Customer Care teams.
• Conduct analyses to identify trends, issues, and opportunities for improvement.
• Assist with processing incoming project applications.
• Review project application forms and submittals to ensure compliance with program policies and procedures.
• Assign project applications for further processing and review per program policies and procedures.
• Assist with customer and contractor inquiries.
• Coordinate quality control follow-up on project inspections and customer surveys as appropriate.

Education

Bachelor’s degree in a relevant field

Associates degree

Job description

ICF is seeking an Associate Operations Specialist to support energy efficiency programs and projects in the Columbia, South Carolina area. You will help evaluate, implement, and verify utility-sponsored initiatives and share best practices across teams.

Qualifications include a Bachelor’s in a relevant field with 1+ year of experience or an Associate degree with 3+ years. The role involves collaboration with IT, Reporting, Marketing and Customer Care teams.