Associate Operations Specialist

ICF; Columbia (SC); On-site; USD 60,000 - 67,000; Full time

Benefits offered by this job

Flexible workplace arrangements

Donation matching

Tuition reimbursement

401k matching

Employee Stock Purchase Plan

Job summary

ICF in Columbia, South Carolina is seeking an Associate Operations Specialist to support energy efficiency programs. This role involves evaluating and implementing projects, sharing best practices, and coordinating with cross-functional teams to improve program operations.

Minimum qualifications include a relevant degree with experience and the ability to pass a background check. The base salary is anticipated to be in the $60,000–$67,000 range, with consideration of location and experience.

Qualifications

• Bachelor’s degree in a relevant field plus 1 year of work experience, or an Associates degree with 3+ years of work experience.
• Must successfully pass a background check.

Responsibilities

• Support the energy efficiency team by ensuring evaluation, implementation, and verification of utility-sponsored energy efficiency projects.
• Develop and share best practices across the team and organization.
• Collaborate with IT, Reporting, Marketing, and Customer Care teams.
• Conduct analyses to identify trends, issues, and opportunities for improvement.
• Assist with processing incoming project applications and review forms for program policy compliance.
• Assign project applications for further processing per program policies.
• Assist with customer and contractor inquiries.
• Coordinate quality control follow-up on project inspections and customer surveys.

Education

Bachelor’s degree in a relevant field

Associates degree with 3+ years of work experience

Job description

Title: Associate Operations Specialist

Candidates based in or near Columbia, South Carolina are highly preferred.

Ready to make a difference?

To support our growth, we are seeking candidates with an interest in utility energy efficiency programs and knowledge of energy-efficient technologies associated with commercial building systems.

As an Associate Operations Specialist, you will play a crucial role in supporting the efficient and effective management of energy and environmental programs and projects. You will be responsible for identifying opportunities for process improvements, sharing best practices, collaborating with cross-functional teams, and conducting thorough analyses of program operations.

Why You Will Love Working Here

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

What You Will Be Doing

• Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility-sponsored energy efficiency
• projects are successfully executed.
• Develop and share best practices across the team and organization.
• Collaborate with IT, Reporting, Marketing, and Customer Care teams.
• Conduct analyses to identify trends, issues, and opportunities for improvement.
• Assist with processing incoming project applications.
• Review project application forms and submittals to ensure compliance with program policies and procedures.
• Assign project applications for further processing and review per program policies and procedures.
• Assist with customer and contractor inquiries.
• Coordinate quality control follow-up on project inspections and customer surveys as appropriate.

What We Need You To Have (minimum Qualifications)

• Bachelor’s degree in a relevant field + 1 years of work experience or Associates degree with 3+ years of work experience.
• Must successfully pass a background check.

Compensation

Although the posted range below is broader, this position is anticipated to offer a base salary in the $60,000 to $67,000 range. Actual compensation may vary based on the candidate’s location, experience, and other relevant factors.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read ourEEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Work Authorization and Sponsorship

All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.

Reasonable Accommodations

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please [e-mail] we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Pay Range

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$55,400.00 - $94,180.00

S Carolina Remote Office (SC99)