Collision Shop Manager-in-Training

Gerber Collision & Glass; Michigan; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

PTO

Paid Parental Leave

Holidays

Health Insurance

401(k) Match

Life Insurance

Education Opportunities

Safety Glasses

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass in Michigan is seeking a Managers in Training role to learn and master the WOW processes and responsibilities across positions. You will work to WOW every customer and strive to be the best in service.

During training you will complete role-based certifications for CSR, Parts Coordinator, and Estimator, and fulfill RBC competencies while advancing through the onboarding program.

Qualifications

• High School Diploma or GED required.
• College or Military background preferred.
• Automotive technical education training preferred.
• Completed courses specializing in repair procedures.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Perform CSR role based tasks to gain CSR knowledge during training.
• Perform Parts Coordinator role based tasks to gain knowledge during training.
• Perform Estimator role based tasks to gain knowledge during training.
• Complete required RBC competencies for each position in the shop.
• Complete onboarding and demonstrate knowledge of the WOW Operating Way.

Skills

WOW Process

Customer service exposure

Education

High School Diploma/GED

College or Military background

Automotive technical education

Repair procedures courses

Job description

Gerber Collision & Glass in Michigan is seeking a Managers in Training role to learn and master the WOW processes and responsibilities across positions. You will work to WOW every customer and strive to be the best in service.

During training you will complete role-based certifications for CSR, Parts Coordinator, and Estimator, and fulfill RBC competencies while advancing through the onboarding program.