Collision Operations Manager in Training

Gerber Collision & Glass; Plainwell (MI); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Annual PTO

Paid holidays

Medical insurance

401(k) with match

Life insurance

Continuing education

Job summary

Gerber Collision & Glass is seeking a Managers in Training candidate in Michigan to learn every position within the WOW process and WOW customers at every touchpoint. The program emphasizes hands-on certification across CSR, Parts Coordinator, and Estimator roles, with a structured onboarding path to ensure mastery of the WOW Operating Way.

The role requires a high school diploma or GED, with a preference for college or military background and automotive training.

Qualifications

• High School Diploma or GED is required.
• College or Military background preferred.
• Automotive technical education training preferred.
• Completed courses specializing in repair procedures recommended.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Take the CSR Role Based Certification and perform CSR duties for several weeks.
• Take the Parts Coordinator Role Based Certification and perform duties for several weeks.
• Take Estimator Role Based Certification and perform duties for several months.
• Must successfully complete the RBC for each position in the shop.
• Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way.

Skills

Leadership potential

Customer service mindset

Education

High School Diploma/GED

College or Military background

Automotive technical education training

Repair procedures coursework

Job description

Gerber Collision & Glass is seeking a Managers in Training candidate in Michigan to learn every position within the WOW process and WOW customers at every touchpoint. The program emphasizes hands-on certification across CSR, Parts Coordinator, and Estimator roles, with a structured onboarding path to ensure mastery of the WOW Operating Way.

The role requires a high school diploma or GED, with a preference for college or military background and automotive training.