Collision Center Manager in Training

Gerber Collision & Glass

Kalamazoo (MI)

On-site

USD 65,000 - 80,000

Full time

14 days+
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Benefits offered by this job

PTO
Parental Leave
Paid Holidays
Insurance
401(k) Match
Short-Term Disability
Life Insurance
Education Opportunities
Safety Glasses
Uniform Stipend
Daily Pay

Job summary

Gerber Collision & Glass has launched a Managers in Training program focused on mastering the WOW Operating Way and gaining expertise in every shop position, from CSR to Estimator. You will complete role-based certifications, participate in onboarding, and demonstrate a deep understanding of the WOW standards.

The program emphasizes comprehensive training, onboarding, and progression through each role, preparing you to lead high-performing collision and glass service teams.

Qualifications

  • High School Diploma/GED required.
  • College or Military background preferred.
  • Automotive technical education training preferred.
  • Completed courses specializing in repair procedures.

Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.
  • Take the CSR Role Based Certification and successfully perform the duties of a CSR for several weeks to ensure knowledge of the CSR role.
  • Take the Parts Coordinator Role Based Certification and successfully perform the duties of Part Coordinator for several weeks to ensure knowledge of the Parts Coordinator role.
  • Take Estimator Role Based Certification and successfully perform the duties of an Estimator for several months to ensure knowledge of the Estimator role.
  • Must successfully complete the RBC (role based competencies) for each position in the shop.
  • Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way.

Education

High School Diploma/GED
College or Military background
Automotive technical education
Completed courses specializing in repair procedures

Job description

Gerber Collision & Glass has launched a Managers in Training program focused on mastering the WOW Operating Way and gaining expertise in every shop position, from CSR to Estimator. You will complete role-based certifications, participate in onboarding, and demonstrate a deep understanding of the WOW standards.

The program emphasizes comprehensive training, onboarding, and progression through each role, preparing you to lead high-performing collision and glass service teams.

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