Collision Repair Service Advisor | Growth & Certification Path

OpenRoad Collision; Oklahoma City (OK); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Benefits discussed at interview

Job summary

OpenRoad Collision is seeking a motivated Service Advisor to join our team. As part of the Open Road Collision group DBA Car Davis Paint & Collision, you will be the primary contact for customers and insurance companies, guiding the repair process from intake to completion.

You will review and verify estimates, provide regular status updates, submit supplements to insurers, and oversee accounts receivable for assigned vehicles.

Qualifications

• Demonstrated ability to work independently and as part of a team.
• High attention to detail and a commitment to delivering top-quality workmanship.
• Dependable and customer-focused mindset.
• Positive attitude and initiative to deliver exceptional service.
• Outstanding customer service with a customer-first approach.
• Excellent organizational skills in a fast-paced environment.
• Strong computer skills; CCC One estimating experience preferred but not required.

Responsibilities

• Act as the primary contact for customers and insurance companies throughout the repair process.
• Review and verify estimates from insurance companies and our shop’s estimating staff, ensuring accuracy and completeness.
• Provide regular status updates to customers, maintaining clear and positive communication at every stage.
• Submit estimates and necessary supplements to insurance companies for timely processing.
• Oversee accounts receivable for assigned vehicles, ensuring accurate billing and collections.

Skills

Customer service

Attention to detail

Organizational skills

Team player

Positive attitude

Communication

Tools

CCC One

Job description

OpenRoad Collision is seeking a motivated Service Advisor to join our team. As part of the Open Road Collision group DBA Car Davis Paint & Collision, you will be the primary contact for customers and insurance companies, guiding the repair process from intake to completion.

You will review and verify estimates, provide regular status updates, submit supplements to insurers, and oversee accounts receivable for assigned vehicles.