Collision Service Advisor

OpenRoad Davis Paint & Collision LLC; Oklahoma City (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Team-oriented culture

I-CAR Gold Certified

OEM Certified

Growth opportunities and certification

Competitive compensation and benefits

Job summary

OpenRoad Davis Paint & Collision LLC is seeking a motivated Service Advisor to act as the primary contact for customers and insurance companies throughout the repair process. You will review estimates, provide status updates, and submit supplements to insurers while overseeing accounts receivable for assigned vehicles.

The role emphasizes customer service, accuracy, and collaboration within a team. Equal opportunity employer with a commitment to safety and quality.

Qualifications

• Strong customer-service mindset and ability to communicate with customers and insurers.
• Attention to detail and accuracy in estimates and processes.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with CCC One estimating software preferred but not required.
• Team player with collaborative attitude.

Responsibilities

• Act as the primary contact for customers and insurance companies throughout the repair process.
• Review and verify estimates for accuracy.
• Provide regular status updates to customers.
• Submit estimates and supplements to insurers.
• Oversee accounts receivable for assigned vehicles and billing.

Skills

Customer service

Communication

Detail oriented

Organizational skills

Team player

Self-motivated

Tools

CCC One estimating

Job description

OpenRoad Davis Paint & Collision LLC is seeking a motivated Service Advisor to act as the primary contact for customers and insurance companies throughout the repair process. You will review estimates, provide status updates, and submit supplements to insurers while overseeing accounts receivable for assigned vehicles.

The role emphasizes customer service, accuracy, and collaboration within a team. Equal opportunity employer with a commitment to safety and quality.