Collision Repair Service Advisor - Training Program

Crash-Champions-Collision-Repair-Team-1; Philadelphia (Philadelphia County); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is a fast-growing collision repair network with over 650 locations across the U.S. We focus on People First and delivering superior service in every repair.

This role emphasizes accurate estimates, customer education, and hassle-free total loss handling within our DRP framework. As part of a supportive team, you’ll walk customers through the repair journey, educate on insurance processes, and ensure high-quality service while meeting KPI goals and maintaining a professional

Qualifications

• Professionalism and readiness to learn
• Commit to 7-9 months for program completion
• Maintain a professional appearance
• Attend required training including CYOU and I-CAR

Responsibilities

• Optimize and develop accurate repair estimates to meet profit benchmarks
• Educate customers on vehicle repair processes, insurance steps, rights, techniques, safety and value
• Provide all estimates to support DRP partnerships and KPI goals
• Finalize total loss administration
• Engage customers with personal, trusted service and review repair process

Job description

Crash Champions is a fast-growing collision repair network with over 650 locations across the U.S. We focus on People First and delivering superior service in every repair.

This role emphasizes accurate estimates, customer education, and hassle-free total loss handling within our DRP framework. As part of a supportive team, you’ll walk customers through the repair journey, educate on insurance processes, and ensure high-quality service while meeting KPI goals and maintaining a professional