Collision Repair Service Advisor

Texas Collision Centers Inc; Dallas (TX); In loco; USD 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

Texas Collision Centers Inc. is seeking a Service Advisor to inspect damage, prepare repair estimates, and guide customers through the repair process. You will communicate with customers and insurers, manage check-in, and provide updates on timelines.

Role requires excellent communication, strong organizational skills, and a valid driver's license. Prior automotive collision estimating experience preferred, with CCC One proficiency advantageous.

Competenze

• Exemplary customer service skills.
• Exceptional multi-tasking and problem-solving abilities.
• Excellent organizational skills.
• Exceptional verbal and written communication skills.
• Must be 18 years or older.
• Valid Driver's License.

Mansioni

• Inspect damage to determine extent of body, structural, mechanical, or interior damage.
• Prepare repair estimates for vehicles.
• Explain repair processes to customers.
• Communicate with customers and insurance regarding damages and obtain authorization.
• Complete vehicle check-in with customer.
• Deliver repaired vehicle to customer and perform final QC inspection.
• Adhere to safety standards and procedures.
• Handle total loss processes as needed.

Conoscenze

Customer service

Multi-tasking

Communication

Organizational skills

Strumenti

CCC One

Descrizione del lavoro

Texas Collision Centers Inc. is seeking a Service Advisor to inspect damage, prepare repair estimates, and guide customers through the repair process. You will communicate with customers and insurers, manage check-in, and provide updates on timelines.

Role requires excellent communication, strong organizational skills, and a valid driver's license. Prior automotive collision estimating experience preferred, with CCC One proficiency advantageous.