Collision Repair Estimator: Fast Claims & Quality Control

Jobtailor; Huntingdon Valley (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Jobtailor in United States, Pennsylvania, Huntingdon Valley seeks an experienced estimator/support role to educate customers and drive accurate vehicle repair estimates. You will manage the repair workflow, perform quality checks, and coordinate with insurers and technicians to ensure timely completion.

Ideal candidates have strong customer service skills, familiarity with CCC One or Mitchell & Audatex, and the ability to navigate fast-paced environments while maintaining accuracy and clear

Qualifications

• Experience with vehicle repair estimating processes.
• Knowledge of insurance procedures and customer rights.
• Ability to work with multiple estimating systems and carrier requirements.

Responsibilities

• Educate customers on repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates and write full estimates after evaluation.
• Lock final estimates and manage each repair throughout the process.
• Perform in-process quality control to maintain company standards.
• Keep customers informed about vehicle status and progress.
• Review data procedures with Body Technicians and post-scan steps.
• Pre-close the final repair order and handle disbursement paperwork.
• Address exceptions in files and ensure carrier-specific requirements are met.

Skills

Customer service skills

Organization & multi-tasking

Knowledge of estimating systems

CCC One

Mitchell & Audatex

Tools

CCC One

Mitchell & Audatex

Job description

Jobtailor in United States, Pennsylvania, Huntingdon Valley seeks an experienced estimator/support role to educate customers and drive accurate vehicle repair estimates. You will manage the repair workflow, perform quality checks, and coordinate with insurers and technicians to ensure timely completion.

Ideal candidates have strong customer service skills, familiarity with CCC One or Mitchell & Audatex, and the ability to navigate fast-paced environments while maintaining accuracy and clear